Questions, answered.

Bloomberg IB chat and persistent rooms, corporate email, and recorded voice calls — all on one timeline. Other messaging platforms and bespoke systems can be added on request.

Yes. Messages are captured, classified and surfaced live, so alerts fire and the desk dashboard updates as conversations happen — not in a batch the next day.

For Desk Intelligence: RFQs, quotes, fills, counterparties, tickers, instructions, open follow-ups and sentiment. For Compliance: keyword and pattern matches, policy breaches and conduct signals. It's the same record, read two ways.

A minimum of five years, enforced automatically, with tamper-evident timestamping aligned to FCA and FINRA expectations. Retention windows can be extended to your policy.

You choose: self-host inside your own data centre, or run in a private cloud tenancy. Data never has to leave your perimeter, and it's encrypted in transit and at rest.

Only authorised reviewers. Access is role-based with per-user permissions, and every review action is itself logged for a complete audit trail.

Yes. Audit packs for the FCA, FINRA or internal review are generated on demand, with the evidence assembled and formatted for you.

Monitoring is widely used in regulated firms but must follow applicable employment and data-protection law (including UK GDPR) — for example appropriate notice and proportionality. ChatGuard provides the tooling; your firm should confirm its own legal basis. We don't provide legal advice.

We connect your Bloomberg, email and voice feeds, migrate historical archives, and tune alert rules to your policies. Self-hosted or private-cloud, with a named point of contact throughout.

Pricing scales with the firm and is available in your local currency. The fastest way to a number is a short scoping call — tell us your channels and headcount.

Yes — we run a walkthrough on your own Bloomberg and email data so you can see the desk intelligence and compliance output before committing.